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Parcel Hub privacy

Privacy Policy

This privacy summary explains what data Parcel Hub uses across customer, branch, control, and internal operations experiences. It is intentionally concise for dev and staging environments while the final policy is being prepared.

Information we collect

Parcel Hub collects account details, shipment records, branch interactions, payment-related metadata, and support communication history needed to operate the platform and fulfill shipments.

How we use it

We use your information to authenticate access, create labels, coordinate deliveries, provide support, prevent fraud, improve service quality, and send critical account or shipment notifications.

Who can access it

Access is limited by portal, role, and permission. Customers can see their own records, branch teams can see branch-relevant operations, and internal teams can access only the data needed for support, design, print, consultation, or system administration.

Retention and security

We retain information for operational, legal, and audit purposes, and we protect it with authentication controls, logging, and permission boundaries. This page is placeholder product copy for testing until formal legal text is finalized.